Privacy Policy

Privacy Statement and Privacy Policy

At Minuteman Press Poole we understand the importance of protecting your privacy. This statement is designed to advise you how we use any of the personal information you share with us, via our website, or otherwise. This statement also covers use of your personal information when you are a recipient of any products or services purchased through us. Your continued use of any of our websites acknowledges your consent to this Privacy Statement & Privacy Policy.

About Us:
Minuteman Press Poole is part of the largest printing franchise in the world which supplies full service printing, design and marketing facilities in the US, Australia, Canada, South Africa and the UK. Minuteman Press Poole is independently owned and operated under licence from Minuteman Press International.

What Personal Information We Collect:
We collect your personal information when you enter your details on forms on our websites or when you contact us (in writing, by post, email, by posts and messages via our social media platforms, by telephone, or in person at events). We also collect your personal information when you are a recipient of services or products purchased through Minuteman Press Poole.

When you contact us via our websites we may need to use your personal details to respond to your enquiry. The details may include your name, address, telephone number/s, and email. In the case of an enquiry on behalf of a company we may collect your company’s name, your position; company address, company email address, and company telephone number.

Minuteman Press Poole Collects Your Personal Information:
Directly from you when you complete a form on our website, or select the option to receive news, information and promotional marketing from us;

From third parties who use our products and services on your behalf;

When you enquire about or purchase a product or service from us;

From third parties who hold and supply marketing lists for sale or otherwise in the public domain

From third parties when we undertake a payment authorisation or when undertaking an identity check

When you purchase a product or service which we provide together with third party businesses and the information is collected by the third party business

Why We Collect Your Personal Information:
To fulfil your order and provide you with products and services that you may purchase or request

To check your identity to protect security and prevent fraud, when you use our services

To improve and develop our services

To meet our legal obligations

Storage of Payment Card Information:
For purchases made online via our websites, we do not hold any bank payment card information.

For purchases made within the Minuteman Press Poole Store bank payment card information will be held by the payment provider selected by us – we can advise you of the nominated payment provider upon request.

Sharing Your Personal Information With Third Parties:
Your personal information is only used by Minuteman Press Poole or its franchise head office, for the purposes previously described above. We share your personal information with select third party business partners only where it is necessary to do so for the purpose of providing the service or product you have enquired about, or purchased, through Minuteman Press Poole.

We may share your personal information with certain authorities, including law enforcement agencies, credit bureaus, fraud prevention agencies and select other entities, for:

Prevention and detection of crime,

The prevention of fraud against Minuteman Press Poole and Minuteman Press International, third parties or customers:

To prevent money laundering

For identity verification

For the purpose of legal proceedings

We do not sell your personal information to any other third party, for any reason whatsoever.

In cases where your personal information has been provided to a third party, as part of provision of a service or product purchased, we do not give authority for them to contact you directly

Security of Your Personal Information:
Minuteman Press Poole are committed to keeping your personal information secure. All personal information collected via our website is stored securely to protect it from being accessed or used inappropriately.

Accuracy of Your Personal Information:
Minuteman Press Poole aims to ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise us of any changes to your information. Where you have opted-in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.

Promotional Email Marketing:
Where you have indicated your preference to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you. We may communicate with you by email, post, telephone, text messaging and/or social media posts and messaging where you have provided consent to do so.

If you do not wish to receive promotional marketing emails from Minuteman Press Poole then please use the unsubscribe feature on any promotional email, or send an email stating “please unsubscribe me” in the subject line, or use our contact forms to request that your contact details be removed from our database. If you request removal of your details from our database please note we will only retain your personal information where our legal or regulatory obligations require us to do so.

How to Obtain a Copy of Your Personal Information:
If you would like to obtain details of your personal information held in our database and/or in hard copy, stored by Minuteman Press Poole then please contact us – please note there will be an administration charge applied for doing so to cover our associated costs in providing this information.

Please note Minuteman Press Poole will require certain details to be able to locate your personal information which may include the dates and details of centre visits, website visits, emails and the services or products you have received.

Transferring Personal Information Outside of the UK:
Minuteman Press Poole and Minuteman Press International may need to transfer your personal information to third parties located outside the UK. If so, we will ensure that the personal information is protected to a level which meets the requirements of UK law.

Data Controller:
Minuteman Press Poole is the data controller responsible for our website www.minutemanpoole.co.uk. Minuteman Press International is responsible for their website for our location of www.minutemanpress.co.uk/print-shop/poole.

Third Party Websites:
Our website, emails and social media pages may contain links to websites operated by third parties. Minuteman Press Poole and Minuteman Press International are not responsible for privacy statements, notices, policies, services offered, or other site content displayed on third party websites.

Cookies Policy:
Our Cookies Policy for the www.minutemanpress.co.uk website can be found at https://www.minutemanpress.co.uk/cookies.php

Changes to our Privacy Statement & Privacy Policy:
We review this Privacy Statement & Privacy Policy on a regular basis and will display the current version on this webpage. The last update was: 22 May 2018.

How to Contact Us with Regards to This Privacy Statement & Privacy Policy:
If you have any questions about this Privacy Statement & Privacy Policy or how Minuteman Press Poole or Minuteman Press International are using your personal information then please contact Minuteman Press Poole at 26 Commercial Road, Ashley Cross, Poole, Dorset BH14 0JR. Tel: 01202 734200 or Email: sales@minutemanpoole.co.uk.